Child and Family Service Hawaii
SMS Notifications

SMS Terms and Conditions

SMS Notifications from Child and Family Service (CFS) Hawaii

Effective date: 8/1/2026

Child and Family Service (CFS) Hawaii is a nonprofit organization providing family and social services throughout Hawaii, including its Head Start and Early Head Start school programs. These terms describe our text messaging program. By providing your mobile number and agreeing to receive text messages, you accept these terms.

What this program is

This program sends two general types of text messages:

How you consent to receive messages

Parents and guardians provide consent to receive text messages as part of the enrollment and intake process for Head Start and Early Head Start programs, where a mobile number can be provided and text notifications selected as a way to stay in touch with CFS Hawaii.

CFS staff provide consent to receive text messages as part of the employee onboarding process, where a mobile number can be provided for internal alerts, schedule updates, and operational notices.

You may withdraw consent at any time. See "How to opt out" below.

Message frequency

Message frequency varies depending on your enrollment, your role, and program activity.

Message and data rates

Message and data rates may apply. Charges depend on your mobile carrier and plan.

How to opt out or get help

You can stop receiving messages at any time by replying STOP to any text message from this program. You will receive one final message confirming that you have been opted out, and no further messages will be sent unless you opt back in. For help, reply HELP to any message, or use the contact information below.

Carrier liability

Mobile carriers are not liable for delayed or undelivered messages. Message delivery depends on factors outside the control of CFS Hawaii, including network coverage and device availability.

Supported carriers

This program is intended to work with major U.S. mobile carriers. Availability and message delivery are not guaranteed on every carrier or device.

Privacy

Information about how we collect, use, and protect your data is available in our SMS Privacy Policy.

Changes to these terms

We may update these terms from time to time. Any changes will be posted on this page with a revised effective date.

Contact us

Child and Family Service (CFS) Hawaii
Phone: 808-681-3500
Email: hsinfo@cfs-hawaii.org
Mailing address: 91-1841 Fort Weaver Rd., Ewa Beach, HI 96706